Weddings by Victoria Brookes
Terms & Conditions

 

This is the wording found on our Customer Orders which all our Brides are asked to sign when placing their wedding gown order:

1. Formation of a Contract - This order shall be accepted entirely at our discretion and shall constitute a legally binding contract between us and you and such contract is hereafter referred to in these terms and conditions as "the order". Nothing in these terms and conditions shall prejudice any condition or warranty expressed or implied, or any legal remedy to which we may be entitled in relation to the goods / and or the work the subject of this order. These terms and conditions shall be construed in accordance with the laws of England and shall be subject to the exclusive jurisdiction of the English courts.

2. Specification - All goods supplied by us shall be in accordance with our current price list as published from time to time and further specifications or descriptions expressly listed or set out on the face of the order. This DOES NOT include any costs incurred for alterations. After the date of the order, no responsibility can be accepted by the company for any changes to the customer's body shape, size or height.

3. Acceptance / Payment - You will be deemed to have accepted the order when you leave the shop & must satisfy yourself of the goods condition. We will not be liable for any defects or discrepancies subsequently discovered. The minimum deposit is 50% which will not be refunded if the order is cancelled by the customer. No refunds of the deposit will be given on any part of the order. In the event of cancellation, payment must be made in full for all made to order items. The goods will not be released until full payment has been received & for cheques, not until they have been cleared. Payment of the order shall become due BEFORE ANY ALTERATIONS take place.

4. Price - If the rate of value added tax (VAT) increases between the date of your order and the date of delivery we will add the necessary additional amount of value added tax to the price of the goods. If the price of the goods increases for any other reason between the date of your order and the date of delivery we will notify you of this and give you the choice of accepting the price increase or cancelling the order in which case any deposit paid by you will be refunded in full.

5. Force Majeure - We shall not be liable for delay or failure to perform any of our obligations under this order if the delay or failure is caused by any circumstances beyond our reasonable control. For the purposes of this condition, "force majeure" shall include, but not be limited to acts of God, war, terrorism, civil disorder, industrial dispute, fire or explosions. Upon the happening of a "force majeure" event we shall be entitled to a reasonable extension of time for the performance of our obligations.

6. Guarantees / Exclusions / Complaints - We do not provide additional guarantees. We shall not under any circumstances be liable for any indirect or consequential loss howsoever caused whether by negligence, breach of contract, misrepresentation or otherwise. We aim to provide a high level of service. If you do have an enquiry or complaint regarding the goods provided by us please address them to Victoria Brookes at Wedding By Victoria Brookes.